Teencee Graphics PTY LTD Privacy Policy

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Teencee Graphics Pty Ltd respects your privacy and is committed to protecting your personal information.
 

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data whenyou visit our
website (www.teenceegraphics.com) or interact with our services.

By using our website or providing us with your information, you consent to the terms outlined in this policy.

 

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Contact details: Name, email address, phone number, and postal address.

• Payment information: Processed securely via third-party payment providers (we do not store payment details).

• Account information: Login credentials and preferences when creating an account.

• Customer enquiries: Information shared when you contact our support team.

• Marketing preferences: Your choices regarding promotional communications, including email and SMS.
   

Information Collected Automatically

When you access our website, we may automatically collect:

• Device & browser details: IP address, browser type, operating system, and referring URLs.

• Usage data: Website activity, pages visited, time spent on our site, and interactions.

• Cookies & tracking technologies: Used to enhance functionality, performance, and marketing
   

How We Use Your Information

We collect and use your information for the following purposes:

• Order processing & fulfilment: To manage purchases, shipping, and customer support.

• Account management: To create and maintain customer accounts.

• Marketing & promotions: To send newsletters, promotional emails, and SMS (only if consented).

• Customer support: To respond to enquiries and provide assistance.

• Website enhancement: To analyse trends, improve user experience, and optimise performance.

• Legal compliance & security: To prevent fraud, enforce policies, and comply with legal obligations.

SMS Communications

By providing your mobile number, you consent to receive SMS messages from Teencee Graphics, including:

• Order confirmations & shipping updates

• Promotional offers & exclusive discounts

• Service notifications & reminders

You may opt out at any time by replying STOP or contacting us at sales@teencee.com.au.

Standard messaging rates may apply.
 

Data Sharing & Disclosure

We do not sell or rent personal data. However, we may share your information with: Third-Party Service Providers
 

We work with trusted third-party providers to facilitate essential business functions, including:

• Payment processors (e.g., Stripe, PayPal)

• Shipping and logistics providers

• Marketing and analytics platforms

• Customer support services

All third parties are contractually obligated to handle your data securely and in compliance with relevant privacy laws.
 

Legal Obligations

We may disclose personal information when required to:

• Comply with legal and regulatory requirements

• Enforce our terms and conditions

• Protect against fraudulent or unauthorised activities
   

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
While we strive for the highest security standards, no online transmission is completely risk-free. If you suspect any breach, contact us immediately at sales@teencee.com.au
 

Your Rights & Choices

Under the Australian Privacy Act 1988 (Cth), you have the right to:

• Access your personal data

• Request corrections to inaccurate or incomplete information

• Opt out of marketing communications at any time (including SMS and email)

• Request deletion of your personal data (subject to legal requirements)

To exercise your rights, email us at sales@teencee.com.au

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Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites and encourage you to review their policies separately.

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Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised "Effective Date."
We encourage you to review this policy regularly to stay informed

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Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

02 4731 2011
sales@teencee.com.au
Teencee Graphics, 5/20 Hickey’s Lane, Penrith NSW 2750, Australia